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Applications


Viadesk is a flexible system. You can fully customize it to your situation. Create your own Viadesk - it will suit many needs!


We have listed a few of the ways in which customers use Viadesk:

Project organisations

It is important to project organizations to maintain a clear picture of the project planning - what exactly the tasks are, what their status is, and which arrangements have been made. Project team members use Viadesk to store this information in one central place. Viadesk is a great help when a project needs to be coordinated efficiently, particularly when project team members are not physically in the same environment. Viadesk also offers the possibility to publish progress reports in a simple manner. It is even possible to publish information, documents and photos using public web pages.

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Interdepartmental collaboration

Sometimes employees have similar jobs but work in different departments. In such cases colleagues are often not simply 'around the corner'. Viadesk reduces the distance between such employees. Questions can be asked as naturally as if the colleague were sitting at the desk opposite. Viadesk makes exchanging experiences and information easy to prevent re-invention of the wheel, time and again. This is a substantial cost-saver as it takes less time for the employees to find solutions - by using and benefiting from each other's experiences, the best solutions are always close at hand.

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Chain partners

Viadesk enables chain partners to ease collaboration and improve the arrangement of the activities. By using the platform to collaborate, all parties involved have better insight into the latest activities of their partner(s). This makes the collaboration more efficient and more effective.

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Research institutes

Viadesk enables research institutes to coordinate the various aspects of a research efficiently using the web. Representatives of different organizations can collaborate on a joint research on-line using Viadesk. It gives everyone in the research team insight into the latest research results, at all times and wherever they are stationed or located.

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International collaboration

Viadesk offers international team members a central location to collaborate - irrespective of time and place. You will save substantially on travelling expenses. What's more, it will also provide a better overall picture and enhance mutual commitment.

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Knowledge communities

Many knowledge communities use Viadesk as a knowledge platform for professionals - a place where they can exchange information, knowledge, experiences, and best practices simply and quickly. Viadesk offers a special feature for knowledge exchange, 'Experts'. 'Experts' simply links a question on a particular field of knowledge to the right person within an organization or network.

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Employees in outplacement jobs

Viadesk offers employees in outplacement jobs a 'virtual office', a common space that can be accessed via the Internet. This joint area for geographically dispersed employees enhances mutual commitment and strengthens the ties with the central organization. At the same time Viadesk enables the users to make relevant information or documents available.

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Using Viadesk as a virtual office

When an actual physical location is lacking, Viadesk offers a virtual replacement office. It allows employees to share documents in one central location and schedule appointments in a joint calendar. It also enables central task distribution and management. With the shared e-mail inbox and the joint e-mail address, (joint) communication also becomes much easier and better structured.

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Other...

These are just a few examples of the way people use Viadesk. Perhaps the list does not include your specific requirement. Nevertheless, Viadesk can cater to many purposes. If you are in doubt or if you have any questions about possibilities, we are more than happy to help you find what you are looking for. Call us at +31 (0)20 305 76 60 or send an e-mail to sales@viadesk.com.

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